Editorial policy
Editorial standards
How we research providers, what we count as evidence, how records are verified and refreshed, and what happens when we get something wrong.
- Records published
- 0
- Independently re-verified
- 0
- Star ratings published
- 0
- Prices asserted
- 0
Where we are weakest, stated first
What we publish, and what we do not
A provider page exists because the product belongs in a buying decision a small-business owner actually has to make. It does not exist because a route could be generated, and it does not exist because a partner asked.
We publish no star ratings and no customer reviews. We have collected none, and laundering them from elsewhere would make every other claim on the site worthless. Where we express a judgement it is ours, it is written in plain language, and the reasoning sits next to it.
Every product page lists what the product does badly. A record with no limitations is an unfinished record, and a test fails the build if one ships.
What counts as evidence
Provider facts come from the provider's own published documentation: pricing pages, feature documentation, support articles and terms. Where a claim is contested or unclear, we describe the mechanism rather than asserting a number.
We record how a provider charges, never how much. Amounts change often enough that stating them would make the catalog wrong within weeks, and a stale price is worse than no price because it reads as authoritative. You will see 'per-employee monthly plus a base fee', not a dollar figure.
Our own analysis — fit judgements, quality assessments, limitations that matter for a given industry — is clearly ours and is labelled as such. We do not present analysis as if it were a provider fact.
Verification and freshness
Every record carries a verification state. A record that has not been independently re-checked against the provider says so, in the same place a verification date would otherwise appear. We would rather show you an honest gap than an implied freshness we have not earned.
Verification is a manual act. Nothing in our tooling can mark a record as checked automatically, because the point of the mark is that a person looked.
Records go stale. When a record passes its review interval without a check, its confidence drops and it is surfaced for re-verification rather than quietly continuing to look current.
Independence from compensation
Our scoring model has twelve weighted factors. None is commercial. Affiliate status is not passed to the code that ranks products, which makes independence a structural property rather than a promise.
Our catalog is limited to products available through our supported partner networks. That is a real constraint on coverage and we state it plainly rather than implying we survey the whole market.
Within that catalog, what we earn has no effect on order, inclusion or which alternatives we put beside a product.
Corrections
If a fact here is wrong, we want to fix it rather than defend it. Providers and readers can both flag errors, and a correction to a material fact updates the record and its verification date.
We do not silently edit a claim that shaped a recommendation. Where a correction changes what we would recommend, the change is visible in the record's history.
Being wrong quickly and correcting it is a better position than being slow and confident. We would rather hear about a mistake than have someone quietly stop trusting the site.
How this content is produced
Records are compiled and drafted with software assistance and reviewed against provider documentation. We say this because an answer engine quoting us should know what it is quoting, and because a reader deserves to know.
Assistance is not the same as authority. No claim reaches a public page because a model asserted it; it reaches the page because it is traceable to provider documentation or is labelled as our own analysis.
OwnerRight provides research and general information. It is not legal, tax, accounting or insurance advice, and nothing here accounts for your specific circumstances. For anything with real consequences, talk to a professional who can look at your actual situation. Read how recommendations are produced.